WELCOME TO CAP™

International Insurance, in cooperation with FocusPoint International, now offers CAP™. With CAP™, you have on-demand access to a dedicated 24/7 Crisis Response Services (CRS); where you can receive advice, and if necessary, coordinated in-country response services for all of your travel requirements as defined in and subject to the CAP™ Plan Rules & Regulations.

Your app is accessible for download at no cost in any of the two mobile devices below: Search for CAP Advantage.




Access the CAP™ portal to view country updates and travel alerts throughout the duration of your plan. Your CAP™ portal login is:

CAP™ Portal Login: https://portal.captravelassistance.com/

Username: email address used to register with .

Password: to be issued in a separate email from CAP™ Travel Assistance (support@cap.focuspointintl.com)


RECOMMENDED: View this quick tutorial on how to use CAP™

If you have any questions about the use of the portal and/or experience any issues gaining access to the portal, please contact us for assistance at +1.866.340.8569 or capsupport@wwfocus.com.


CAP™ Advantage is a premium travel assistance technology bundle that comes standard in all CAP™ Plans.

Travel Concierge Benefits

  • 24/7 Unlimited Live Assistance
  • Lost Document Advice and Assistance
  • Emergency Message Transmission
  • Access to Interpreters
  • Legal Referrals

Travel Tracking Benefits

  • GPS Travel Tracking/Assisted COVID-19 Tracking
  • Location-Based Mapping Interface
  • Emergency Assistance Button
  • In-App Messaging
  • One-Touch Safety Check In Button
  • User Defined Tracking Setttings
  • Itinerary Management Dashboards
  • Country and City Risk Reports



Includes CAP Advantage

CAP™ provides time sensitive advice and coordinated, in-country assistance for the following ten (10) different types of travel risks that directly impact, or have the potential to impact the member during travel:

  • Violent Crime
  • Political Threat
  • Terrorism
  • Hijack
  • Disappearance-Search & Rescue
  • Blackmail and Extortion
  • Wrongful Detention
  • Kidnapping
  • Natural Disasters
  • Pandemic



Includes CORE CAP and CAP Advantage

With your payment of appropriate additional fees, you have access to CAP+MED.

CAP™ Medical Assistance benefits include:

  • Emergency Relocation
  • Medical Evacuation & Repatriation
  • Visit of a Family Member or Friend
  • Dependent Children Assistance
  • Traveling Companion Assistance
  • Medical Monitoring
  • Medical & Dental Referrals
  • Assistance with Medical Payments
  • Language Interpretation
  • Emergency Message Relay
  • Transport Escort
  • Prescription Advice & Assistance
  • Repatriation of Mortal Remains

24 Hour Crisis Response Services (CRS)


Hotline +1.619.717.8549


  • SHOULD A CRISIS INCIDENT OCCUR DURING TRAVEL OR IF ONE IS BELIEVED TO HAVE OCCURRED, CONTACT CAP™ CLIENT CONSULTANTS AT THE TELEPHONE NUMBER ABOVE.