Cookie Notice

To provide the best possible website experience for our customer, and to provide our customers with relevant quality products and services within our website, we place data files called cookies on your device. This policy provides you with the knowledge regarding cookies and how you can manage them for your experience on our website.

What is a Cookie?

A cookie is a small amount of information sent from our website and stored on a user’s computer by the web browser while the user is browsing the website. Every time a user returns to the website, the website recognizes the stored cookie and sends that visit information about the user’s online activity back to the website.

Cookies can help us create a better user experience for users of our website. They also provide us with insight into how people are using our website, which pages are most visited, and which are not so that we can more effectively align our products and services to meet our website user needs.

Cookies We Use on This Site

1. Essential Cookies. These cookies are required for optimal user movement throughout our website and for providing access features such locating important clinic locations, accessing your account, and making purchases. These cookies are not used for marketing purposes and do not remember other places you have travelled to on the internet. We cannot disable Essential cookies; however, we do have a chart below that can explain the essential cookies we use in more detail.

   Cookie Name	Source	Expiry	Purpose
   PHPSESSID	guardme.eu	20 Minutes	This is used to register your current session with our server, allowing you to login to your account.

2. Analytics Cookies. We use Google Analytics cookies to collect data about how visitors are utilizing our website. These cookies collect information to provide us knowledge about how the website is being used. All data collected through Google Analytics is transferred and stored through Google on Google Servers located in the United States. Google may also transfer information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. The following table describes how we use these cookies in more detail.
   To view an overview of the privacy of your Google Analytics cookies please go here: https://support.google.com/analytics/answer/6004245.
   You may install a Google Analytics Opt-out Browser Add-on by going here: https://tools.google.com/dlpage/gaoptout.

   Cookie Name	Source	Expiry	Purpose
   _ga	Google Analytics	365 Days	These cookies are used to collect information about how visitors use guardme.eu. We use the information to help us improve our site through the collection of anonymous information (e.g. number of visitors to website and where visitors have come to the site from).
   _gid	Google Analytics	365 Days

3. Strictly necessary cookies Strictly necessary cookies are functional cookies that are necessary for the website to work, enhance how the website operates and ensure that the website displays information relevant to you. Strictly necessary cookies cannot be switched off in our systems. Without these cookies you wouldn’t be able to use the website normally.

   Cookie Name	Source	Expiry	Purpose
   inisoftwebchat	guardme website / Inisoft Webchat	15 Minutes	This is used to register your webchat session allowing you to navigate around our website while maintaining the webchat connection
   ACS_Token	Co-Browse	Session	Avaya Co-Browsing Snap-in provides the option to reconnect to an ongoing session after doing a browser refresh. For an agent browser refresh, Client Data gets synced with agent after reconnecting, while for customer browser refresh, the customer can reconnect to the current session. Using Agent Browser Refresh feature, Avaya Co-Browsing Snap-in stores acstoken in browser cookies for both customer and agent during every Co-Browse session. This token gets stored in the respective browser cookies of the agent and the customer as part of initialization. After the termination of thee session, this cookie gets removed.

How to Control and Delete Cookies

1. Cookie Preferences Button. The guard.me Cookie Preferences Button can be used to customize our user’s cookie preferences. The tool will record when users have consented to our cookie policy and will request our users consent again every year as a means to safeguard our users and stay current with revisions to our cookie and privacy policies. This consent tool specifically controls the analytical cookies set by using our website. Please note that this tool cannot be used to block cookies on third-party websites linked from our website.
2. Using your browser. Many of the cookies used through our website can be disabled using the tool mentioned above. Know that you can also disable them using your browser settings. To disable cookies through your browser, follow the instructions generally located within the “Help”, “Tools” or “Edit” menus in your browser. Please remember that disabling a cookie or category of cookies will not delete the cookie from your browser unless manually completed through your browser settings.

You may refuse the use of cookies by selecting the appropriate settings through the use of this tool or on your browser, however please note that if you do this you may not be able to use the full functionality of this website.