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Recent suspicious activity was directed at the guard.me website and in an abundance of caution we immediately took down the site. Our IS and IT teams are reviewing measures to ensure the site has enhanced security in order to return the site to full service as quickly as possible.
For General inquiries, please contact us at 1-877-873-8447, 24 hours per day, 7 days per week
For urgent Application inquiries, please contact us at 1-888-348-1946, 8am – 8pm ET (Monday to Friday.)
For Opt-out requests, please contact us at 1-888-348-1946, 8am - 8pm ET (Monday to Friday.)
For Opt-out requests outside of Canada, please contact us at +1-905-752-6207 (phone carrier charges may apply) 8am – 8pm ET (Monday to Friday.)
OR – you can email your phone number to partnerservices@guard.me and we will call you to process your Opt-out request
For Claims submissions at this time, you may mail your claim to: 80 Allstate Parkway, Markham, ON L3R 6H3; fax to 1-866-329-6948; or hold for online submission once the website is back up.
We sincerely apologize for this disruption and any inconvenience it may cause.