guard.me has built its reputation on the belief that clients should never have to worry about their insurance plan. Insurance should eliminate stress, not cause it. And, we believe even the smallest detail deserves our fullest attention.
That is one reason why guard.me insures almost 80% of
accredited language schools in Canada. For more than 15 years,
we’ve been the people to trust for international education
insurance. It’s our only focus, so we’ve made it our
business to be the experts and innovators.
As a founding Associate member of Languages Canada, guard.me
understands how to make the insurance process smooth and simple
for plan participants and their educational institution. Typical
program features and benefits include:
guard.me has a proprietary Web-based administration system to manage enrollment, claims adjudication and payments. We can integrate your reporting requirements into our online system — streamlining administration and reducing paperwork. With secure online access, you can print ID Cards, verify coverage, add coverage and verify enrolment details.
Our priority is to safeguard the confidential information of our clients, schools and insured participants. As an ISO 9001:2008 registered company, we have multiple protocols in place to safeguard all information. We comply with all privacy regulations, including having employees sign a Confidentiality Statement when they are hired. Our Website and online database are secure, and all data is encrypted and can only be accessed through security codes. We do not release information regarding claims to anyone other than the participant or provider without the written consent of the insured participant.
Throughout the year, we can provide staff training sessions at your discretion. We develop and deliver our sessions with your full involvement to ensure the sessions meet the specific needs of your staff, students, and other relevant stakeholders.
Our strength is flexibility. Whether you are interested in a specific policy plan design or simply need administrative alignment with your internal systems, it can all be tailored to your specific requirements since we design, deliver and implement all aspects of the insurance “experience.”
All claims are processed within a guaranteed turnaround of seven days. All claims are verified by confirming coverage in our database prior to processing. Claims are randomly audited on a daily basis. We also have an annual Claims Audit each year, as well as an annual ISO Audit that encompasses a Claims Audit.
guard.me maintains a preferred provider network of over 250 clinics and hospitals across Canada. This allows participants to receive professional medical service and have guard.me billed directly with no upfront payment by the participants. Participants may still seek medical care at any facility – there are no restrictions or requirements for seeking medical care at one of the Preferred Providers.
Importantly, we tailor our policies and procedures to suit your needs. We are there, in person, to help your staff and students understand our products and policies. We believe insurance is more than I.D. cards and policy numbers. It’s a relationship and a matter of trust.