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mobileDOCTOR by allows you, as a homestay parent or guardian, to connect with Canadian doctors through Maple on behalf of minors in your care. Maple provides access to doctors on your phone or laptop, 24/7, anytime, anywhere.

Seeing a doctor on Maple is safe and reliable, and can help prevent the need to go to a walk-in clinic or Emergency Room.

When outside of Canada the mobileDOCTOR service connecting you to a Canadian doctor in real time remains available 24/7 for advice purposes only.

How It Works

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1. Sign Up At Opens a new window

  • Enter the policy number for the minor in your care 
  • Be sure to uncheck “plan information belongs to me” and proceed to register for an account in your name
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2. Apply account coverage to minor in your care

  • From the dashboard, click on “Patient Profiles” and add the minor as a patient
  • In "Account Settings" under the "Coverage” tab, add the minor’s policy number
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3. Chat With A Doctor

Click the "see the doctor" button, and a Maple doctor will respond in minutes. You can have your consultation by text, video, or audio chat.

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4. Get a diagnosis, prescription, or lab requisition

Doctors can diagnose injuries and illnesses, write prescriptions, and provide lab requisitions, all within your consultation. Please note that only eligible prescriptions and lab requisitions are covered by and can only be provided if you are in Canada.

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What Can Be Treated

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Cold & Flu
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Pink Eye
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Sinus Infections
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Sore Throat
Urinary Tract Infections icon
Urinary Tract Infections
Vomiting / Diarrhea icon
Vomiting / Diarrhea

And Many More!

mobileDOCTOR - How To Video

Mobile Doctor how to video

Read about what poople are saying about mobileDOCTOR.

Click Here For Testimonials

Limitation on Liability

The Insurer, the Plan Administrator and/or the Claim Administrator are not responsible for the availability, quality or results of any Medical Treatment, or Your failure to obtain Medical Treatment or transportation and shall not be held liable for any negligence, wrongful acts or omissions of any service providers.
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