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mobileDOCTOR by guard.me allows you, as a homestay parent or guardian, to connect with Canadian doctors through Maple on behalf of minors in your care. Maple provides access to doctors on your phone or laptop, 24/7, anytime, anywhere.

Seeing a doctor on Maple is safe and reliable, and can help prevent the need to go to a walk-in clinic or Emergency Room.

When outside of Canada the mobileDOCTOR service connecting you to a Canadian doctor in real time remains available 24/7 for advice purposes only.

How It Works

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1. Sign Up At guard.me/mobiledoctorOpens a new window

  • Enter the policy number for the minor in your care 
  • Be sure to uncheck “plan information belongs to me” and proceed to register for an account in your name
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2. Apply account coverage to minor in your care

  • From the dashboard, click on “Patient Profiles” and add the minor as a patient
  • In "Account Settings" under the "Coverage” tab, add the minor’s guard.me policy number
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3. Chat With A Doctor

Click the "see the doctor" button, and a Maple doctor will respond in minutes. You can have your consultation by text, video, or audio chat.

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4. Get A Diagnosis Or Prescription

Doctors can diagnose and provide prescriptions as necessary during your consultation. Prescriptions can only be provided if you are in Canada. Please note only eligible prescriptions are covered.

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What Can Be Treated

Cold & Flu icon
Cold & Flu
Coughs icon
Coughs
Earaches icon
Earaches
Hives icon
Hives
Infections icon
Infections
Pink Eye icon
Pink Eye
Sinus Infections icon
Sinus Infections
Sore Throat icon
Sore Throat
Urinary Tract Infections icon
Urinary Tract Infections
Vomiting / Diarrhea icon
Vomiting / Diarrhea

And Many More!

mobileDOCTOR - How To Video

Read about what poople are saying about mobileDOCTOR.

Click Here For Testimonials

Limitation on Liability

The Insurer, the Plan Administrator and/or the Claim Administrator are not responsible for the availability, quality or results of any Medical Treatment, or Your failure to obtain Medical Treatment or transportation and shall not be held liable for any negligence, wrongful acts or omissions of any service providers.
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Want more information?

Contact Our Sales Team:


Opens a new windowDownload Our mobileDOCTOR Summary
guard.me Team Member: Jasmine (Admin)

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