Know Before You Go


coverage icon3 essential pre-departure steps for travellers

  • Log in to CAP™ account using the login credentials sent from FocusPoint International before departure, and get to know how to access security emergency services, should you ever need them. For assistance, contact support@cap.focuspointintl.com. We also recommend you log in to your guard.me account to learn more about your insurance coverage.

    Download the CAP™ Advantage app from Apple or Google Play stores to help ensure safe, secure, and healthy travel with real-time alerts, updated reports, and access to timely and accurate information about destinations.

    Call collect or text from the CAP™ Advantage app for 24/7 assistance.

  • Sign up for Registration of Canadians Abroad. This free service enables the Government of Canada to notify travellers in case of an emergency abroad or personal emergency at home. It also offers important information before or during a natural disaster or civil unrest.

  • Visit the Government of Canada’s travel advice and advisories by destinationOpens a new window. web page. This free service provides official information on destinations outside Canada, including information on visas and travel documents, travel health and safety, border wait times, and how to get consular services.