Crisis Response Membership Program

globe iconCrisis Response Membership Program

The Crisis Response Membership Program offers immediate solutions and peace of mind if a traumatic or catastrophic travel security event happens outside Canada. *Please note that this program may or may not be included in your coverage. Check with your home institution to find out if you have access to this service.

In partnership with global crisis management experts, FocusPoint International, this fully funded and insured crisis response package is the most comprehensive program of its kind. Designed to eliminate the financial burden of responding to crisis incidents, it assures a timely and coordinated response to different security-related travel risks, including:

  • Natural disasters
  • Political threats, riots, strikes, and civil strife
  • Terrorism
  • Violent crime
  • Wrongful detention
  • Disappearance of persons
  • Hijack
  • Extortion
  • Kidnap for ransom
  • New pandemics

Included with your membership, all travellers receive the CAP™ Advantage app to access up-to-date pre-departure country reports, receive real-time alerts and security notifications, facilitate manual check-ins, and manage your itinerary. In case of any emergency, the app provides remote alarm capabilities. Travellers can activate an immediate global assistance effort with just one call or text, direct from the app to the Crisis Response Center.

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