Student Extended Health Plan
All full-time students who have paid the extended health plan fee are automatically enrolled in the
guard.me Extended Health Plan@Canadore.
This website provides Canadore College students with policy information and the tools to compare each of the 3 Plan options.
The website also provides important information on how to submit and monitor your claims, manage your account, and many other
useful features. If you wish to select an alternate plan, add dependents or opt-out of the health plan, you must do so prior
to the deadline date.
The dates for plan selection, adding dependents or opting out for the 2023/2024 academic year are as follows:
Fall Semester: September 21st until October 2nd
Winter Semester (new students only): January 24th until February 2nd
If you are an international student attending Canadore College, please refer directly to www.guard.me/canadoreinternational for details on how to access your policy information and access your account.
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About Us
Real People. Real Solutions. Real Life.
guard.me is Canada’s leading provider of health insurance to
international students who are studying in Canada, and to students, staff and faculty who travel or study
internationally. Providing international students with comprehensive, affordable coverage that is backed
by a student-friendly experience is guard.me's priority.
Providing exceptional coverage, support, and travel assistance to outbound international travelers is our
privilege.
guard.me
offers the same comprehensive, student-friendly approach to Domestic students through our Extended Healthcare
plans for Canadian students. Students with a provincial health card at participating schools will be eligible
to benefit from an Extended Health Plan that has been designed to meet your unique requirements.
As a trusted partner to colleges and universities, language schools, and school boards,
guard.me leads the
industry in our standard of customer care and the emphasis we place on innovation and compassion.
guard.me is a Canadian company that understands the unique needs of its policy holders, no
matter where you live, where you are going, or what kind of academic program you are registered in.
guard.me provides policies that are tailored to your specific needs, the duration of your study or
travel period, and the challenges that you may face.
At guard.me,
we believe that good health and wellness is a foundation for success and helps you reach your goals.
guard.me cares deeply about you, your dependents, and
your future. That is why we provide wrap-around services, like the keep.me SAFE Student Support Program,
the iCent Student App, the guard.meCARES Ambassador Program, expert
assistance at times of crisis, travel assistance and risk mitigation tools, and our 24/7 multilingual
Customer Care Centre for day-to-day support.
Mental Wellness Student Support Program
keep.meSAFE’s innovative Student Support Program (SSP) helps students by promoting early
intervention and 24/7 access to mental health support. We help students manage their mental
health so they can fully participate in academic life and complete their studies. keep.meSAFE
is the first support program to use linguistically and culturally matched licensed clinicians,
providing your students a welcoming place where they are comfortable to seek help.
Program Features
Full integration with on-campus resources
Master’s level counsellors experienced in supporting domestic and international students
Access to a counsellor who understands their culture in their preferred language
Immediate and fully confidential support 24/7, through chat and telephone, as well as ongoing support
Free My SSP app with direct access to counsellors and self directed multilingual resources
Outcomes based success measures to report on results
Did you know?
50%
50% of students have felt overwhelming anxiety, making it hard to succeed academically
31%
31% of post-secondary students have felt so depressed that it was difficult to function
Want more information?
Contact our keep.meSAFE sales team,
christinewach@keepmesafe.org
www.keepmesafe.org
If this is an emergency, please call 911 immediately.
Get support when you need it most
Studying at college or university whether in another country or another city can be a wonderful and exciting life experience.
But it can also be a time of tremendous stress and isolation as you learn to navigate a new landscape and begin campus life.
The keep.meSAFE Mental Wellness Student Support Program is a support service available to eligible students that can help
them with challenges faced when studying or living abroad. You can contact keep.meSAFE anytime – day or night – to speak with
a Counsellor who has experience supporting the unique challenges students face.
Provides you with confidential support
keep.meSAFE is completely confidential within the limits of the law,
so no one – including your family, friends, or professors – will ever know you
used the program unless you choose to tell them
Talk to a keep.meSAFE Counsellor who
- Is available 24/7 and at no cost to you
- Keeps your information confidential
- Understands your culture
- Speaks your language
Get help and advice about anything
- Being successful at school
- Relationships with friends and family
- Language and cultural barriers
- Anxiety and stress
- Balancing work and school
- Adapting to new cultures
mobileDOCTOR by guard.me allows you to connect with Canadian
doctors on Maple, a telemedicine company, as a part of your health
benefits. Maple provides access to doctors, Canada wide, on your
phone, tablet or computer anytime, anywhere.
Seeing a doctor on Maple is safe and reliable, and can help prevent
the need to go to a walk-in clinic or Emergency Room.
When outside of Canada the mobileDOCTOR service connecting you
to a Canadian doctor in real time remains available 24/7 for advice
purposes only.
How It Works
2. Apply account coverage for family members
To add insured family members, click on “Patient Profiles” from the dashboard.
In “Account Settings” under the “Coverage” tab, add the relevant guard.me policy numbers.
3. Chat With A Doctor
Click the “See The Doctor” button and a Maple doctor will respond to you in minutes.
You can have your consultation by text, video, or audio chat.
4. Get a diagnosis, prescription, or lab requisition
Doctors can diagnose injuries and illnesses, write prescriptions, and provide lab requisitions, all within your consultation. Please note that only eligible prescriptions and lab requisitions are covered by guard.me and can only be provided if you are in Canada.
What Can Be Treated
Sign up today at guard.me/mobiledoctorOpens a new window
mobileDOCTOR - How To Video
Limitation on Liability
The Insurer, the Plan Administrator and/or the Claim Administrator are not responsible for the availability,
quality or results of any Medical Treatment, or Your failure to obtain Medical Treatment or transportation
and shall not be held liable for any negligence, wrongful acts or omissions of any service providers.
Do you need more information?
Please write to us at:
claims@guard.me
