guard.me is Canada’s leading provider of health insurance to international students who are studying in Canada, and to students, staff and faculty who travel or study internationally. Providing international students with comprehensive, affordable coverage that is backed by a student-friendly experience is guard.me's priority. Providing exceptional coverage, support, and travel assistance to outbound international travelers is our privilege.
guard.me offers the same comprehensive, student-friendly approach to Domestic students through our Extended Healthcare plans for Canadian students. Students with a provincial health card at participating schools will be eligible to benefit from an Extended Health Plan that has been designed to meet your unique requirements.
As a trusted partner to colleges and universities, language schools, and school boards, guard.me leads the industry in our standard of customer care and the emphasis we place on innovation and compassion. guard.me is a Canadian company that understands the unique needs of its policy holders, no matter where you live, where you are going, or what kind of academic program you are registered in. guard.me provides policies that are tailored to your specific needs, the duration of your study or travel period, and the challenges that you may face.
At guard.me, we believe that good health and wellness is a foundation for success and helps you reach your goals. guard.me cares deeply about you, your dependents, and your future. That is why we provide wrap-around services, like the keep.me SAFE Student Support Program, the iCent Student App, the Campus Ambassadors Program, expert assistance at times of crisis, travel assistance and risk mitigation tools, and our 24/7 multilingual Customer Care Centre for day-to-day support.
The form below will show you the email address registered with guard.me.
Please note in some cases, this email address may not be your personal email address; instead it may be your school’s email address if your school has provided you with one at the time you were enrolled.
keep.meSAFE’s innovative Student Support Program (SSP) helps students by promoting early intervention and 24/7 access to mental health support. We help students manage their mental health so they can fully participate in academic life and complete their studies. keep.meSAFE is the first support program to use linguistically and culturally matched licensed clinicians, providing your students a welcoming place where they are comfortable to seek help.
Studying at college or university whether in another country or another city can be a wonderful and exciting life experience. But it can also be a time of tremendous stress and isolation as you learn to navigate a new landscape and begin campus life.
The keep.meSAFE Mental Wellness Student Support Program is a support service available to eligible students that can help them with challenges faced when studying or living abroad. You can contact keep.meSAFE anytime – day or night – to speak with a Counsellor who has experience supporting the unique challenges students face.
Outside North America 001.416.380.6578
Chat directly with a Counsellor through the app.
Need more help: See Video
Visit www.keepmesafe.org to learn more!
keep.meSAFE is completely confidential within the limits of the law, so no one – including your family, friends, or professors – will ever know you used the program unless you choose to tell them
mobileDOCTOR by guard.me allows you to connect with Canadian doctors on Maple, a telemedicine company, as a part of your health benefits. Maple provides access to doctors, Canada wide, on your phone, tablet or computer anytime, anywhere.
Seeing a doctor on Maple is safe and reliable, and can help prevent the need to go to a walk-in clinic or Emergency Room.
When outside of Canada the mobileDOCTOR service connecting you to a Canadian doctor in real time remains available 24/7 for advice purposes only.
To add insured family members, click on “Patient Profiles” from the dashboard. In “Account Settings” under the “Coverage” tab, add the relevant guard.me policy numbers.
Click the “See The Doctor” button and a Maple doctor will respond to you in minutes. You can have your consultation by text, video, or audio chat.
Doctors can diagnose and provide prescriptions as necessary during your consultation. Prescriptions can only be provided if you are in Canada. Please note only eligible prescriptions are covered.
The Insurer, the Plan Administrator and/or the Claim Administrator are not responsible for the availability, quality or results of any Medical Treatment, or Your failure to obtain Medical Treatment or transportation and shall not be held liable for any negligence, wrongful acts or omissions of any service providers.
Please write to us at: