Before you start the online claims process, you will need:
- Scanned receipts in pdf, jpg, jpeg, png or gif formats.
- Scanned medical records in pdf, jpg, jpeg, png or gif formats.
NOTE: If you have received an email asking you to resubmit your claim, please login to My Account to resubmit it.
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Check out our Technical Support FAQs for solutions to common issues, and contact information for our technical support team.