Founded in 1998 and incorporated in Canada as Travel Healthcare Insurance Solutions Inc., guard.me is a full-service managing general underwriter. That means all aspects of our plans — from enrollments to claims adjudication — are created and administered in-house by us.
As the insurer of choice for private and public universities and colleges, language schools and school boards, guard.me is trusted by over 400 partner agents, organizations and educational institutions globally.
guard.me is an ISO 9001:2008-registered company, meaning we have certified quality assurance practices and procedures built into every stage of our operations. For example, we are committed to maintaining the fastest and most reliable fulfillment in the industry, with turnaround on enrollments within 24 hours and card production within 48 hours. For claims, turnaround is typically seven days or less through our secure online claims submission and tracking system.
In addition to our 24/7 telephone contact centre support, guard .me has administrative offices in strategic locations worldwide, including Canada, Australia, Europe, Middle East and Africa (EMEA), and Latin America.
Many senior management and staff members of guard.me began their careers in international education. We understand the needs of students and educators, and our objective is to make the insurance process smooth, efficient and worry-free for everyone.