Schools
School
boards, language schools and private schools around the world
turn to guard.me to protect their students, faculty members and
institutional reputation because we are the leading specialists
in international education insurance.
guard.me has built its reputation on the belief that clients should never have to worry about their insurance plan. Insurance should eliminate stress, not cause it. And, we believe even the smallest detail deserves our fullest attention.
That is one reason why guard.me insures almost 80% of accredited language schools in Canada. For more than 15 years, we’ve been the people to trust for international education insurance. It’s our only focus, so we’ve made it our business to be the experts and innovators.
As a founding Associate member of Languages Canada, guard.me understands how to make the insurance process smooth and simple for plan participants and their educational institution. Typical program features and benefits include:
- Web-based Functionality: guard.me has a
proprietary Web-based administration system to manage enrollment,
claims adjudication and payments. We can integrate your reporting
requirements into our online system — streamlining
administration and reducing paperwork. With secure online access,
you can print ID Cards, verify coverage, add coverage and verify
enrolment details.
- Confidentiality: Our priority is to safeguard
the confidential information of our clients, schools and insured
participants. As an ISO 9001:2008 registered company, we have
multiple protocols in place to safeguard all information. We
comply with all privacy regulations, including having employees
sign a Confidentiality Statement when they are hired. Our Website
and online database are secure, and all data is encrypted and can
only be accessed through security codes. We do not release
information regarding claims to anyone other than the participant
or provider without the written consent of the insured
participant.
- On-Site Staff Support and Orientations: Throughout
the year, we can provide staff training sessions at your
discretion. We develop and deliver our sessions with your full
involvement to ensure the sessions meet the specific needs of
your staff, students, and other relevant stakeholders.
- Flexibility in Overall Design: Our strength
is flexibility. Whether you are interested in a specific policy
plan design or simply need administrative alignment with your
internal systems, it can all be tailored to your specific
requirements since we design, deliver and implement all aspects
of the insurance “experience.”
- Claims Procedures: All claims are processed
within a guaranteed turnaround of seven days. All claims are
verified by confirming coverage in our database prior to
processing. Claims are randomly audited on a daily basis. We also
have an annual Claims Audit each year, as well as an annual ISO
Audit that encompasses a Claims Audit.
- Preferred Provider Network & Direct Billing: guard.me maintains a preferred provider network of over 250 clinics and hospitals across Canada. This allows participants to receive professional medical service and have guard.me billed directly with no upfront payment by the participants. Participants may still seek medical care at any facility – there are no restrictions or requirements for seeking medical care at one of the Preferred Providers.
Importantly, we tailor our policies and procedures to suit your needs. We are there, in person, to help your staff and students understand our products and policies. We believe insurance is more than I.D. cards and policy numbers. It’s a relationship and a matter of trust.
